Tollfree Call Back Service

There are many ways through which a customer can contact you and that includes SMS on your mobile, SMS on premium short code, IVR systems, Toll Free numbers like 1-800, Normal telephonic call (inbound), Online Support etc but on all these services customer has to shell out some money to contact you.

This may not be an issue with an old customer but what about the new business leads? How would you take care of them? How will you stop them from being diverted from you because of high cost of communication for them? One solution is toll-free numbers like 1-800 where your customers won’t be charged for the call but you have to bear the same which tends to high cost of lead conversion.

ZNI have a very unique offering where you can offer your customers a call back facility.

How it will work?

1. You register with ZNI and we will provide you a number like 05-223-095-777.
2. Your customer will dial this number whenever they need to contact you. Call will be disconnected within 2 seconds without letting the customer or caller pay anything.
3. If, caller is using a mobile number to call than he will get a SMS with the confirmation.
4. You will get an e-mail with customer phone number in real time.
5. You call the customer to solve his/her query.

This way you can build a strong relationship with the customer by showing that you care for them and for their money (ofcourse every businessman does ).

For more details please feel free to contact us on by dialing 05223095777 (toll-free).